Return / Exchange Policy :
Made 2 Measure (M2M) & orders of customised/personalised products do not qualify for refund or exchange unless there is a major measurement mistake or error from our end.
We are happy to exchange the items for you. Return the products to us within 3 days in perfect condition of the original packaging with the labels & tags intact, and the proof of purchase for exchange.
Do not return products in soft packaging as it might damage the original packaging in transit.
Please note that we are unable to refund any duty paid on the items returned to us either faulty or unsuitable.
Please return the items to the below address. We advice all customers to return any items to us obtaining proof of postage or by “signing for” delivery as we cannot accept responsibility for goods not arriving with us. Please ensure you include your contact details.
B-306, Virwani Estate,
Mumbai - 400063. INDIA.
Tel.: +91 22 2927 1166
Cancellation / Change of Order :
If you decide to cancel/change your order, please inform us within 6 hours of your payment as we may not be able to cancel/change orders for which we have already started work.